About Us
Our Mission Is To
- Provide equal access to professional mental health services across all socioeconomic levels
- Provide equal access to quality supervision services for trainees and mental health professionals
- Be an advocate for mental health literacy and psychological well-being by providing evidence-based psychoeducation and community outreach to improve mental health literacy and psychological well-being for all
The HEAL Systemic Therapy Experience
Our Staff
Clinical Director
Dr. Nicole Chen Lee Ping
Registered Counsellor #KB00203 (Lembaga Kaunselor Malaysia) BCouns (UM), MCouns (UM), PhD Couns (UM), K.B., P.A.
Emotionally Focused Couple Therapy Therapist (ICEEFT)
Multigenerational Family Therapy Therapist (Academia di Psychotherapia della Fagmalia)
Make an appointment: https://app.safetalk.space/nicolechenleeping/profile
Dr. Nicole Chen is a seasoned counsellor with over two decades of experience, specialising in couples and family therapy. As the founder and Clinical Director of Heal Systemic Therapy Centre, she has dedicated her career to helping individuals, couples, and families navigate complex challenges.
Nicole’s expertise is rooted in her specialised training in Emotionally Focused Couple Therapy and Multigenerational Family Therapy. Her systemic approach recognises that personal issues are often interconnected with broader family and societal dynamics. By integrating these modalities, she provides a holistic understanding of her client’s challenges and offers tailored therapeutic interventions.
Beyond her clinical practice, Nicole is an Adjunct Associate Professor at Sunway University, and has shared her knowledge with students for over 16 years. Her contributions to the field extend beyond academia, as evidenced by her numerous publications and presentations at national and international conferences. Her commitment to advancing the field is further reflected in her roles as a journal reviewer, PhD and Master student assessor, and active member of professional organisations.
Nicole’s dedication to her profession is evident in her leadership roles. She has served as President of the Malaysian Marriage and Family Therapy Association (MyMFT) and has been recognised for her contributions with a Fellow membership of the Asian Academy of Family Therapy (AAFT).
Her tagline, “Heal thyself, heal thy relationships, heal the world,” encapsulates her belief in the transformative power of healing individuals, couples, families, and, ultimately, society.
Counsellor / Play Therapist
Raynette Soon
Registered Play Therapist, The Association of Play Therapy (APT), USA (T5558), Licensed and Registered Counsellor (KB08723, PA08327) , (Lembaga Kaunselor Malaysia), Master of Professional Counseling, Monash University, Malaysia
Make an appointment: https://app.safetalk.space/raynettesoon/profile
Raynette has been supporting children, teenagers, and parents in her role as a professional counselor, utilizing play therapy and expressive therapy approaches. Her primary clinical experience involves working with younger populations facing emotional issues (such as depression, anxiety disorder, bipolar disorder, anger, selective mutism, etc.), trauma (including divorce and separation, adoption, attachment injuries, adverse childhood experiences (ACE), abuse, medical issues, grief and loss, school refusal, and bullying), and neurodevelopmental challenges that impact learning and daily life (such as autism, ADHD, and other learning difficulties).
As a systemically trained therapist, Raynette regularly involves family members in therapy through sibling and parent-child play therapy. She has also facilitated group play therapy interventions and specific skills training programs for both neurotypical and neurodivergent children and teenagers. Transitioning from a school counselor role in an international school to a full-time career in private practice, she is skilled in working multidisciplinary with teachers, safeguarding leads, learning support staff, shadow aides, and interventionists (e.g. speech therapists, occupational therapists), when necessary.
Raynette’s work using expressive therapy approaches has extended to the adult population. She has experience working in a funeral service center, a transitional residential facility for post-prison programs, and with refugee communities in shelters. Having worked with individuals of varying ages and guided by neuroscience, attachment, and Satir’s theories, Raynette often traces and maps unmet childhood needs behind the manifestation of various clinical issues. Her goal is to see individuals beyond their problems and empower them to address their needs at the earliest opportunities.
Raynette is currently a certified counselling supervisor affiliated with Lembaga Kaunselor Malaysia. She is also trained to provide play therapy-specific supervision and is in the process of obtaining her license as a Registered Play Therapy Supervisor (RPT-S) with the Association for Play Therapy (APT), USA.
Raynette speaks Mandarin, English, and Bahasa Melayu.
Clinical Psychologist
Celeste Lee Xiao Shiang
Registered Clinical Psychologist, (MSCP: CP1-265; MAHPC: 00173), BSc (Hons) Psych (UK), M. ClinPsych (HELP), GradDip Multigenerational Family Therapy (Academia di Psychoterapia della Fagmilia, Rome). Accredited Trainer (HRD Corp)
Make an appointment: https://app.safetalk.space/celesteleexiaoshiang/profile
Celeste Lee Xiao Shiang is a Registered Clinical Psychologist passionate about guiding individuals, couples, and families toward improved well-being and stronger relationships. She holds a Master’s in Clinical Psychology and integrates evidence-based approaches, including Acceptance and Commitment Therapy (ACT), Cognitive Behavioral Therapy (CBT), and Systemic Family Therapy, into her practice.
Her work is deeply rooted in a systemic understanding of family dynamics, recognizing that challenges often stem from interconnected relationships. She enjoys working with clients to uncover patterns, enhance communication, and create sustainable change.
Celeste’s sessions are engaging and relatable, as she uses creative techniques such as metaphors and pop culture references to make therapy more approachable and effective. Celeste believes in the importance of integrating humor and relatability into therapy, making the process not only insightful but also a space for reflection and connection. Whether addressing personal struggles, relational conflicts, or family challenges, she fosters a warm and collaborative environment where clients feel supported and empowered.
Beyond therapy, Celeste is committed to mental health advocacy and education, striving to normalize seeking help and promoting resilience within communities. Her goal is to help clients build meaningful connections with themselves and those around them, embracing growth and balance in life.
Counsellor
Hanurekha Muniandy
Licensed and Registered Counsellor (Lembaga Kaunselor Malaysia), Cognitive Behavioural Therapy (CBT), Choice Theory Reality Therapy (CTRT), Multigenerational Family Therapy
Make an appointment: https://app.safetalk.space/hanurekhamuniandy/profile
Hanurekha had always been passionate about the field of health and healing. Since she was young, she was intrigued by the science of mind and emotions and how they influenced actions. It paved the way to a major career change that brought her into the world of mental health.
Hanurekha is a Licensed Professional Counsellor under the Board of Counsellors of Malaysia. She holds a Master of Counselling from HELP University and has advanced certification in both Cognitive Behavioural Therapy (CBT) and Choice Theory Reality Therapy (CTRT). Recently completing her Postgraduate Diploma on Multigenerational Family Therapy, her systemic-based approach views client concerns as not standalone but contributing to and influenced by a broader interrelated dynamics between family, society, and culture. Using an integrative approach to these modalities, she actively works with individuals, couples, and families who are in conflict towards regaining their balance, functionality, and relationship.
Complemented with in-depth education, experience, and understanding of the corporate working culture from 8 years in various technical and management roles in engineering, she possesses a unique combination of knowledge and qualification to comprehend the challenges faced in the workspace. Through an Employee Assistance Program partnership with MNC companies, Hanurekha supports the workforce community in various transitional phases, both professionally and personally.
Hanurekha is also heading the counselling department of an education group comprising of multiple schools in different geographical locations. Also double hatting the role of school counsellor in one of the schools, she keeps in touch and works closely with children and adolescents, focusing not only on academic challenges but also developmental concerns common to the younger population.
Hanurekha believes that we are all relational beings that are unique with unique experiences. “There are no individuals in the world, only fragments of families.” – Carl Whitaker, signifies the need to understand a person from their family of origin and their relational interaction today to be able to truly support them. When we know our history, can we see our present clearly.
Counsellor
Tiara Wong
Licensed and Registered Counsellor (KB11101, PA10708) (Lembaga Kaunselor Malaysia) BPscyh (UQ), MCouns (IMU)
Make an appointment: https://app.safetalk.space/tiarawong/profile
Tiara is dedicated in supporting minority populations such as B40 groups, LGBTQ individuals, students, and the elderly. She has a wide range of experience in providing support to clients dealing with issues such as depression, anxiety, trauma, grief, relationships, self-esteem, crisis intervention, career, and matters related to gender and sexuality. Besides that, she has experience in organisational settings, offering Employee Assistance support to corporate staff.
Additionally, she has a deep passion for the LGBTQ community, which led her to host multiple support groups for the LGBTQ community. She also wrote an in-depth post-modernist thesis titled “The Lived Experience of Individuals Reporting Same-Sex Attraction in Malaysia,” delving into the impact of cultural, political, and religious discourse on gays and lesbians in Malaysia.
Currently, Tiara is part of Think City’s K2K (Kita-untuk-Kita) initiative, a government effort to enhance the liveability of public housing in Malaysia. Her counselling approach is built on unconditional positive regard, empathy, and congruency, facilitating personal growth. She is adept at assisting clients in recognising their strengths and finding meaning in their lived experiences.
Counsellor
Shuang Ao
Licensed and Registered Counsellor (KB11121, PA10729) (Lembaga Kaunselor Malaysia), MCouns (IMU)
Make an appointment: https://app.safetalk.space/shuangaolim/profile
Shuang Ao is a licensed and registered counsellor under the Board of Counsellors of Malaysia. He holds a Master of Counselling from International Medical University (IMU), specializing in Crisis Intervention and Grief & Bereavement Counselling. He has unique experience in supporting bereaved pet owners at Piepie Pet Memorial and is currently a high school counsellor supporting adolescents in the journey of transitioning from a childhood to adulthood.
As a proponent of narrative therapy’s “multiple realities” concept, Shuang Ao believes that each of us is the author of our life stories. In other words, by crafting meaningful narratives that align with our personal values, we find strengths to pursue our desired life paths. Just like the quote by Nietzsche, “He who has a why to live for can bear almost any how”.
Counsellor
Rui Ning Kuah
Licensed and Registered Counsellor (KB11100, PA10707) (Lembaga Kaunselor Malaysia), BMass Communications (Taylor), MCouns (IMU)
Make an appointment: https://app.safetalk.space/ruiningkuah/profile
Rui Ning is a registered counsellor with the Board of Counsellors in Malaysia. She holds a Master of Counselling from International Medical University (IMU) and has received focused training in Expressive Arts Therapy, as well as the Application of Expressive Arts in Community and Group. Rui Ning is both passionate and experienced in utilising a multimodal Expressive Arts approach —including music, visual art, writing, movement, and play—to facilitate personal growth for individuals. Currently, she actively designs and conducts workshops and events activities and provides guidance focused on Expressive Arts for both the community and adults.
Her tagline is: ‘Let’s set aside our critical minds and engage with the arts through curiosity, just like we did as a child.’ She believes that endless possibilities are waiting to be discovered; each individual is an expert and artist in their life journey. Curiosity propels us forward. Therefore, in her practice, she invites individuals to co-create and grow toward a better self and tomorrow.
Trainee Counsellor
Chong Ee-Ting
Make an appointment: https://app.safetalk.space/chongeeting/profile
Ee-Ting is currently a Master of Counselling student at IMU University, specializing in Marriage and Family Therapy. Alongside her academic pursuits, she actively engages in ongoing professional development and adheres to high standards of practice. Ee-Ting is committed to integrating the Person-Centered Therapy (PCT) approach into her counselling practice, valuing the importance of empathy, genuineness, and unconditional positive regard in her therapeutic relationships.
With over 200 hours of counselling experience, Ee-Ting has provided support to diverse populations, including young adults, older adults, young children, families, couples, parents with special needs children, and individuals with mental health disorders. Her background as a Psychology lecturer at a private university equipped her with a strong foundation in understanding human behaviour and psychological principles.
Ee-Ting believes in the uniqueness of each individual’s journey and rejects the notion of one-size-fits-all solutions. She approaches counselling with an open heart and a listening ear, dedicating herself to helping people from all walks of life discover their path to happier and more fulfilling lives.
Trainee Counsellor
Yee Wei Wah
Make an appointment: https://app.safetalk.space/weiwahyee/profile
Wei Wah graduated with a Bachelor of Psychology from Sunway University and is currently pursuing his Master of Counselling in IMU University. He is a passionate trainee counsellor who believes mental health is equally as important as physical health. He trusts that everyone has the tools and skills to overcome challenges in their lives. He is dedicated to providing a non-judgmental, safe, and collaborative space for clients to explore their thoughts, emotions, and beliefs. He emphasizes the importance of collaboration in the therapeutic relationship and that everyone inherently wants to be the best version of themselves.
Wei Wah has worked with populations such as tertiary students, young adults, working adults, families, and couples, demonstrating his flexibility in adjusting his approach to each client. He has worked with individual clients on issues such as social anxiety, breakups, career direction, personal development, academic concerns, and life stress. He also worked with couples on issues such as communication, financial issues, and sexual concerns.
Wei Wah uses Cognitive Behavioral Therapy (CBT) and Emotionally Focused Therapy (EFT) to help his clients. His approach encompasses empathetic listening, unconditional positive regard, and a collaborative style to create a safe space for his clients. Through this process, Wei Wah helps his clients gain a better understanding of the connection between thoughts, emotions, behaviors, and beliefs to gain a new perspective and empower them to overcome challenges in life.
Trainee Counsellor
Joshua Lee Jian Kai
Make an appointment: https://app.safetalk.space/traineeshealsystemic/profile
With 4 years of experience as an ABA Therapist and a background in school counselling, Joshua has worked with a diverse range of individuals, from children on the autism spectrum to adolescents and young adults navigating life transitions. He holds a degree in Psychology from Messiah University, USA, and is currently pursuing a Master’s in Counselling at IMU University, focusing on Marriage and Family Therapy. Joshua’s counselling approach combines the Systemic Approach with Person-Centered and Solution-Focused Therapy, recognizing that personal challenges are often deeply connected to family dynamics and relationships.
Joshua’s focus on adolescents, young adults, couples, and families allows him to address issues such as identity, relationships, and family systems. Having navigated his own struggles in these areas, he understands how overwhelming they can feel. His philosophy, “Knowing how it feels to be in pain is exactly why we try to help others,” fuels his commitment to guide individuals, couples, and families toward growth and healing.
Approachable and open to all perspectives, Joshua finds meaning in connecting with people from all walks of life. Whether you’re facing personal, relational, or family struggles, Joshua is here to help you uncover your inner strength and navigate challenges with greater clarity and support.